Case study

37N Realty

Custom internal application

37N Realty had built a successful operation on proven processes and real industry expertise, but much of the day-to-day ran on manual systems, disconnected tools, and workarounds. Victor designed and developed a custom internal application built specifically around how the team operates.

Industry
Real estate
Engagement
Custom software
Disciplines
Workflow discovery, application development

The situation

The tools were not built for how the team worked.

As 37N grew, so did the operational complexity. The tools and processes in use had not been designed around the company's specific workflows, so keeping things moving took extra time, effort, and manual oversight.

Operational processes were spread across multiple systems and spreadsheets with no single source of truth for the data, and repetitive administrative work took up capacity the team would rather have spent elsewhere. The information leadership needed in order to see where work stood lived across those systems, so assembling a current picture took time. The off-the-shelf software the team had tried was built for a different way of working than theirs.

The workarounds kept the business running. They also capped how efficiently it could run and how far it could scale.

The work

Custom internal application

Workflow discovery and strategy

Victor worked with leadership and staff to understand how the organization functions in practice and what the end goal was, reviewing existing processes to find the bottlenecks, the inefficiencies, and the places automation would actually help. Those real-world workflows became the operational requirements the software was built against.

Custom application development

Rather than asking the team to adapt to generic software, Victor designed and developed a custom internal application around their day-to-day operations. It centralizes critical operational information, streamlines repetitive tasks, supports deeper integration with the website and the team's workflow, and centralizes reporting so decisions have something to sit on, all presented in a way that matches existing work habits.

User-centered implementation

Victor worked with stakeholders throughout development to keep the platform practical, reliable, and easy to adopt, so it landed as an extension of the team's workflow rather than one more system to learn.

The results

The application is a core operational platform for the 37N team. It is purpose-built to their processes, it has increased day-to-day efficiency, and it has reduced the reliance on disconnected systems by bringing integrations and data together in one place.

Leadership has better visibility into workflows and performance data than the old setup allowed, and the platform gives the organization room to scale rather than adding to what has to be managed.

“Victor Marketing Solutions did an excellent job building a custom app for our company that we now use daily to share information internally. The app is intuitive, reliable, and tailored to our needs. Victor was responsive, easy to work with, and genuinely focused on creating something that added real value to our operations.”

Cody Weeks 37N Realty

More work

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